We respect and protect your privacy. That’s why we’ve developed a document that specifies the matters related to the collection and use of information about users and customers of the VIGO Kombucha website (www.vigokombucha.com) and YOKO (www.drinkyoko.com), owned by Cruz Group sp. z o.o.
Access Log Information
We collect information about how users use our websites and their IP addresses based on the analysis of access logs. This information is used for technical purposes related to server administration as well as for statistical purposes.
Data Provided in Orders
To process an order for goods or services available in our offer (Buy Products), you must complete a form containing basic user information (name, surname, company name, contact details, address). This data is essential to complete the order and send the shipment. This information is not shared with third parties.
Newsletter Subscription
To subscribe to the newsletter, you must provide an email address that allows us to contact you. Each newsletter email sent to customers contains a link that allows users to unsubscribe from the mailing list. You may also request removal by filling out the form in the “Contact” section.
Customers who make a purchase are automatically added to the newsletter database. Cruz Group sp. z o.o. uses this list to inform users about available promotions and new products. We do not use this data to send spam or unsolicited advertisements.
Data Storage on Cruz Group sp. z o.o. Servers
The method of storing the data entrusted to us on our servers (including email accounts) complies with the Personal Data Protection Act. This data is protected by various types of security measures.
Cookies
Your web browser stores text files (“cookies”) on your computer’s hard drive. These files contain information necessary for the proper functioning of the website, especially in sections requiring authorization. The content of cookies does not allow for the identification of users, and personal data is not stored or processed through them.
Cruz Group sp. z o.o. uses cookies on users’ computers to maintain user sessions after accessing the site, e.g., to remember the contents of the shopping cart.
Payments
When placing an order and choosing credit card payment, the customer is redirected via an encrypted connection to the website of the payment authorizing company with which we have a contract. The financial transaction is carried out on that external page. The authorizing company is solely responsible for the entire financial operation. Cruz Group sp. z o.o. does not have access to sensitive data such as card numbers or bank account access.
External Links
Our website may contain external links redirecting to the websites of our Partners or Clients’ stores. We are not responsible for the content of these external websites or for the privacy policies applied by their owners.
Changes to the VIGO Kombucha Privacy Policy
Developments in internet technology, changes in data protection legislation, and the growth of our website may lead to updates in the privacy policy of www.vigokombucha.com and www.drinkyoko.com. Users will be promptly informed of any such changes.
Invoices
By accepting the privacy policy, you consent to receive invoices electronically. You will receive your invoice for the purchased product/service by email.Contact
If you have any questions regarding this privacy policy, the terms of using www.vigokombucha.com or www.drinkyoko.com, or if you wish to contact us, please use the “Contact” section available on each of these websites.